These tips can significantly increase the chances of success in your recovery when submitting items for Damaged Media Recovery
Many people have sent CFL devices that could have been recovered, but their attempts made additional recovery impossible.
Same make/model/size, site code, date code, etc.
Please advise if you plan to perform the examination of the data yourself after recovery.
Even very small pieces may have critical components, or contain information and clues that can be very useful in the repair of the device.
Attempt to prevent the device from further damage and contamination from its surrounding environment.
If you are sending a hard drive that has a breach exposing the internal cavity of the drive to the outside environment, attempt to stop continued contamination by sealing the drive in an anti-static bag or other means with equal or greater physical and environmental protection.